Return Exchange Policy
We want you to love your purchase! If there’s a problem with your order, please review our policy below.
Eligibility for Return or Exchange
- You may request a return or exchange within 7 days of receiving your order.
- The product must be unused, undamaged, and in its original packaging.
- Proof of purchase (order number or receipt) is required.
- Non-Returnable Items
Certain items cannot be returned due to hygiene or safety reasons (e.g., personal care items, opened kitchen tools, or electronic gadgets that show usage).
Process
- WhatsApp us at +92 310 5938870 with your order number and reason for return.
- Our team will review your request within 2–3 business days.
- Once approved, you will receive instructions for returning or exchanging the item.
Exchange Option
If the item is defective or damaged upon arrival, we will replace it with a new one at no extra cost.
Customer Responsibility
Return shipping charges are the responsibility of the customer unless the item received is defective or incorrect.
